Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Registered Nurse (RN) Case Manager develops, coordinates, implements and evaluates individualized patient care plans. The Case Manager collaborates with the patient, family, other healthcare team members, community providers, and community resources and payers, resulting in an appropriate level of care, placement, length of stay, follow up care, outcomes and reimbursement.

Department Name: Case Management
Job Status: flex, not eligible for benefits
Shift: varies based on the needs of the unit

• EDUCATION - Bachelor of Science in Nursing (BSN)
• EXPERIENCE - Three years of nursing experience in a pediatric setting or three years of Case Management experience
• LICENSURE - Registered Nurse License.

POPULATION SPECIFIC CARE

• No Direct Patient Care

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

• Provides assessment, planning, facilitation, and advocacy for optimal clinical and financial outcomes.
• Collects and assesses relevant information, including but not limited to, medical needs, payer resources, family resources and community resources, in order to develop patient specific plans.
• Coordinates with the family in development of patient specific plans.
• Performs a variety of case management functions, including but not limited to, coordinating admissions from and transfers to referring facilities and providers, utilization review, discharge planning, transportation coordination and care coordination in a variety of clinical settings.
• Communicates and collaborates with internal and external resources across the continuum of care to meet patient, family and organizational goals.
• Advocates for the appropriate use of internal and external resources.
• Executes and documents activities and interventions designed to meet patient, family and organizational goals.
• Continuously reviews and modifies strategies, processes and interventions based on patient and environmental variability, to meet patient, family and organizational goals.
• Measures, interprets and utilizes data to advance clinical, quality, financial and patient outcomes and utilize resources effectively.
• Participates in departmental committees and projects as assigned.

COMPETENCIES

• ADAPTABILITY - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• APPLIED LEARNING - Assimilating and applying new job-related information in a timely manner.
• BUILDING PARTNERSHIPS - Developing and leveraging relationships within and across work groups to achieve results.
• COLLABORATING - Working cooperatively with others to help a team or work group achieve its goals.
• COMMUNICATION - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• CUSTOMER ORIENTATION - Placing a high priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs.
• DIVERSITY & INCLUSIVITY - Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
• DECISION MAKING - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• EMOTIONAL INTELLIGENCE - Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior; leveraging insights to effectively manage own responses so that one's behavior matches one's values and delivers intended results.
• MANAGING RELATIONSHIPS - Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
• MANAGING WORK - Effectively managing one's time and resources to ensure that work is completed efficiently.
• PLANNING & ORGANIZING - Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
• RESOLVING CONFLICTS - Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement.
• STRESS TOLERANCE - Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

SCOPE AND LEVEL

• Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
• Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
• Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non-routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
• Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
• Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.

Ability to Perform Essential Functions of the Job

PHYSICAL REQUIREMENTS

• Audio-Visual: Color Discrimination: Good
• Audio-Visual: Depth Perception: Good
• Audio-Visual: Far Vision: Good
• Audio-Visual: Hearing: Good
• Audio-Visual: Near Vision: Good
• General Activity: Stand/Walk: 4-6 hrs. per day
• Motion: Bend: Up to 1/3 of time
• Motion: Climb: Up to 1/3 of time
• Motion: Lift: 1/3 or more of time
• Motion: Pull: Up to 1/3 of time
• Motion: Push: Up to 1/3 of time
• Motion: Reach: Up to 1/3 of time
• Motion: Squat/Crouch: Up to 1/3 of time
• Weight Lifted/Force Exerted: Up to 25 pounds: Up to 1/3 of time

WORK ENVIRONMENT

• Exposure: Exposure to blood/body fluid: Occasional.
• Exposure: Exposure to infectious diseases: Occasional.
• Mental and Emotional Requirements: Makes decisions under pressure.
• Mental and Emotional Requirements: Manages stress appropriately.
• Mental and Emotional Requirements: Works with others effectively.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid sick leave and a robust wellness program.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.