Responsible for providing exceptional guest service to our internal and external guests. Positively affects interactions with guests and has the resiliency to deal with difficult guests in all types of business conditions. Provides complimentary to players for free play, food and beverage based on company policy. Reviews and monitors all current marketing promotions throu

As a Table Games Manager, you will oversee the day to day operations of the Table Games Department in accordance with applicable laws and Company policy. The primary responsibilities include, but are not limited to, managing guest relations, personnel, and regulatory compliance. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain phil

Prepares tableware for washing, i.e., scrapes plates, pre soaks silver, places all items to be washed in their proper rack. Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, detergents at proper level. Washes dishes and then stacks and stores china in appropriate kitchen area. Thoroughly cleans dishwashing equipment and working

Opening/Closing cage staff and properties Ensure that all main banks and cashier banks are opened, closed and verified daily in accordance with gaming regulations and make sure there is a smooth transition between shifts Supervision Observe, assist and report on the frontline bankers and cashiers. Supervisors must help the frontline accomplish their daily duties Coach, Tr

Attain yearly sales goals and communicating progress to goals and strategies/tactics to reach revenue targets with Management Proactively identify and call on decision makers to build sales opportunities and pipeline Call on decision makers in a consultative sales role and must be able to communicate the Stadium + Bally Live value proposition Develop new clients and manag

Plan, manage and execute online marketing and media strategy, designed to maximize client business/marketing objectives Day to day contact for prospective and active clients; able to build strong client relationships while executing upsell and cross sell to organically grow the business Accountable for each assigned marketing/media project and each phase (directly or indi

ESSENTIAL FUNCTIONS Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Monitor staffing levels to ensure budgetary compliance. Participate in interviewing and selecting new team members and train and develop team members. Issue disciplinary action as needed. Assign work to team members and monitor for timely and

ESSENTIAL FUNCTIONS Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. Collect money collection cans from all assigned slot machines, bill validators, change machines, and/or table games boxes, and replace with empty cans. At all times, maintain control of all casino assets. Follow all procedures for collection, cou

As a Shift Manager Cage, you will manage all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, entertaining atmosphere Enthusiastically promote Bally's customer centric cultur

Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision. Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to gues

Keep side stations stocked. Assist Food Servers as necessary. Help control waste and breakage by handling service ware with caution; loading and unloading bus tubs with care; avoiding discarding reusable items. Assists in keeping restaurant neat and clean. Wipes down chairs, tables, child seats, and picks up floors around each table bussed. Observes good sanitation and sa

Knows and abide by Hard Rocks policies, procedures, internal controls and courtesy guidelines. Performs all duties in accordance with state gaming regulations. Responsible for quickly answering illuminated candle lights on slot machines. Enrolls new guests in the Encore players club. Maintains & continually updates knowledge of regulations set forth by the Mississippi Gam

Enforces all Twin River Casino and state of Rhode Island policies and procedures to insure a safe, fair, and efficient operation. Safeguards employees and guests, secures monies and the facility, and suppresses incidents that present a potential liability and threat to the well being of the company. Qualifications Previous law enforcement experience Graduate of a municipa

As the Food and Beverage Cashier, you will provide all of our guests with efficient and great quality food, drinks, and service. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, entertaining atmosphere Enthusiastically promote Bally's customer centric culture of offering superior guest service a

As a Steward, you will be serving food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, entertaining atmosphere Enthusiastically promote Bally's customer centric c