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Responsible for supporting the overall purpose of the Advocate Health Ethics Program We provide ethics expertise and resources to help people live well. At the direction of Ethics Program leadership, the Ethics Fellow participates in ethics consultation, education, policy development, and research projects to help achieve Ethics Program goals. The Ethics Fellow works unde
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To emulate the concept of "customer service" while performing all related job duties. 1)Assist in development of "customer service excellence" standards that not only meet but exceed customer expectations. 2)Assist in establishing "customer service standards" policies and procedures. 3)Act as a resource person for all hospital associates and partners in customer service m
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Exceptional customer service skills are required. Position Requirements High School Graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Typically requires 2 years of experience in Patient Access health care insurance industry or in a customer service setting. Ability to communicate clearly and proactively to manageme
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Performs all the functions of a Medical Assistant I Med Grp such as preparing and rooming the patient, clinical integration focus, performing laboratory procedures, assisting the Physician/Advanced Practice Clinician (APC) with procedures and administering routine medications, under Physician/Advanced Practice Clinician (APC) orders or medical group approved standing orde
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Major Responsibilites Creates the guest services schedules and ensures employees adhere to it, rearranges staffing when call offs occur, and fills in at the desks when needed Responsible for training new teammates (and volunteers, if applicable) on all guest services locations, protocols and policies, including but not limited to visitor restrictions, Epic, EasyLobby, cal
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Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa
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Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa
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Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Facilitates communications required to support patient care including multiple line telephone, unit/site paging a
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Sets up monitoring equipment in the operating room. This includes the operating table, autotransfusion system, electrocardiograph (ECG) and temperature cables, hyper/hypothermia blanket, medication and pressure manifolds, rapid infusion warmer, recorders, defibrillators, the patient monitoring system, and transesophageal echocardiography imaging unit (TEE) machines. Durin
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Facilitates timely and efficient patient placement according to diagnostic acuity and site policy through communication with attending, consulting and referring physicians as well as with key departments, transferring and tertiary facilities. Provides the most medically appropriate placement based upon site admission triage protocol. In addition, keeps manager updated on
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Uses the nursing process to provide ongoing care (assess, plan, intervention, and evaluation). Recognizes and responds to changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs. Provides triage and consultation to patient, family, and/or significant others according to protocol and organization guidelines. C
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Uses the nursing process to provide ongoing care (assess, plan, intervention, and evaluation). Recognizes and responds to changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs. Provides triage and consultation to patient, family, and/or significant others according to protocol and organization guidelines. C
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Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/ Quality Improvement measures with notification to clinician for opportunities within their scope. Performs laboratory procedures (i.e., strep te
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Prepares and rooms the patient for exam by obtaining vital signs and documenting/updating pertinent health information (i.e. chief complaint, allergies, medications). Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines. Assists the physician
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Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enfor
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